Accessibility statement for South of Scotland Regional Economic Partnership website
South of Scotland Regional Economic Partnership (SOS REP) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
This accessibility statement applies to South of Scotland REP website available at www.southofscotlandrep.com
This website is run by I-Finity Associates Ltd. The South of Scotland REP continue to work with I-Finity to make this site as accessible as possible and continually review its accessibility.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate the website from any device including standard mobile/tablet sizes.
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of Silktide, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand.
AbilityNet (link opens in a new window) has advice on making your device easier to use if you have a disability.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 [ https://www.w3.org/TR/WCAG21/ (link opens in a new window)] AA standard. Information on any non-compliant items are below:
Non-accessible content
WCAG 1.4.3 Contrast (Minimum): We acknowledge that some historic PDFs on this website may not be fully accessible due to the nature of PDFs intended for print. However we make it clear that you can request documents in alternative formats.
Preparation of this accessibility statement
• This statement was prepared on 21st March 2024.
• This website was tested against the WCAG 2.1 AA Standard in March 2024 by I-Finity Associates.
What we're doing to improve accessibility
This website was tested after the build of the site in March 2024 . The test was carried out by I-Finity Associates Ltd who tested the site using various assistive technologies, such as:
• NVDA
• Microsoft Windows Speech Recognition
• VoiceOver
• ZoomText
• Wave
• Developer tools code audit (Lighthouse)
Feedback and contact information
If you have any difficulty using this website or require this information in an alternative format like accessible PDF, large print, easy read, audio recording or braille, please let us know. You can contact us using our contact us form (opens in a new window).
Or, if you prefer, you can contact us on:
• sosrep@sose.scot
• 0300 304 8888 (calls charged at local rates)
If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android - alternatively, you can use Minicom 0800 023 2071 or BT helpline 0800 731 1888 We’ll consider your request and get back to you in 5 days.
If you've contacted us regarding accessibility and are still dissatisfied with our decision or the way we dealt with your complaint, you can ask the Scottish Public Services Ombudsman (SPSO) to look at it.
The SPSO cannot normally look at:
• A complaint that has not completed our complaints procedure (so please make sure it has done so, before contacting the SPSO)
• Events that happened, or that you became aware of, more than a year ago
• A matter that has been or is being considered in court
Contact the SPSO (link opens in a new window)
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (link opens in a new window).